Failed or declined payment

If you believe your payment has failed, please check if the amount has been charged to your card or account (PayPal).

Has the amount not been charged? Then your order will not be processed and you can attempt to pay again or place a new order. You can also contact our customer service and they will help you place your order.

Has your account been charged but you did not receive an order confirmation within two hours? Please contact our customer service and they will be happy to assist you.

For more information, please contact our customer service by phone at (01) 903 6425 or email us at [email protected].

(01) 903 6425
Mon - Fri / 7:30 a.m. - 5:30 p.m.
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Questions? Call us on: (01) 903 6425